Eligibility-led matching
Only process servers who meet the required approval, availability, insurance, capability and coverage criteria are considered for an instruction.
Process serving for legal teams
Upload. Serve.
Prove Service.
A structured process-serving workflow from instruction and payment through assignment, attendance and proof of service.
Built for legal professionalsEligibility-led assignmentRecorded matter history
WORKFLOW EXAMPLESAS-2026-0048
✓Instruction submittedComplete
✓Process server selectedComplete
03Attendance recordedService activity and outcome tracked
04Service document preparedPending
Process server assignedEligible server selected and attendance underway
ExampleThe workflow card is illustrative and shows the type of matter progression available within ServeASAP.
01Create instructionUpload documents and provide service details
02Pay and assignPayment is verified before an offer is released
03Record attendanceOutcome, date, time, method and evidence
04Prepare proofStructured proof and supported HMCTS forms
Structured from the start
One clear instruction. Everything in one place.
ServeASAP captures the information needed to progress an instruction, verifies the service postcode and keeps matter documents and updates linked to the same record.
- Recipient detailsNames, aliases, descriptions and service information captured clearly.
- Service locationPostcode verification supports consistent location and matching data.
- Secure document accessMatter documents are kept in private application storage and accessed through authenticated matter-level controls.
Attendance and proof
A clearer record from attendance to completion.
Process servers record each attendance within the matter, including the outcome, timing, method, notes and supporting evidence where appropriate.
Structured attendance
Successful and unsuccessful attempts are recorded consistently, creating a clear chronology for the firm and process server.
Proof of service
Firm-provided case details and confirmed attendance information can be used to prepare structured proof and supported HMCTS service documents for the appropriate review, signature and filing process.
Controlled assignment
Eligibility comes before ranking.
ServeASAP considers only eligible process servers, then uses location, availability, coverage and relevant operational factors to help identify the most suitable candidate for the instruction.
Enter the solicitor workspaceDR
Administrator-approved profile
Daniel Reed
Personal service · Company service · Tracing
- Approval
- Verified internally
- Availability
- Current status checked
- Coverage
- Server-defined radius
Ready for an instruction
Start a structured instruction.
Create the matter, upload the documents, confirm the service details and progress the instruction through one workspace.
Start an instructionSigning, filing and procedural requirements remain subject to the relevant form, applicable court rules and the appropriate authorised person.